Legal Aid Alberta is making it easier and faster for Albertans to access the legal help they need
A look at some of the ways LAA is improving services to enhance access to justice Every day across Alberta, Legal Aid Alberta helps hundreds of individuals and families by offering skilled legal representation, advice and support. We’re there in courthouses, hearing rooms, hospitals and jails. We make justice more accessible for everyone. […]
Helping Albertans take their first steps toward justice is on Sarah’s daily to-do list
“Hello, thank you for calling Legal Aid Alberta. May I have your date of birth and name, please?” This is how Sarah begins her morning shift and every phone call as a Contact Centre Intake Officer (CCIO) at Legal Aid Alberta. At 8:15 a.m., Sarah answers her first call, ready to help and make a […]