A strong lawyer-client relationship is vital to arriving at the best possible outcome for clients. To help ensure these relationships run smoothly for both lawyers and clients, we offer these tips to help avoid issues that can become harmful to this relationship.
Among the strategies we suggest in dealing with difficult client relationships: having a separate retainer letter, making sure your client understands which specific legal issues are covered by the certificate, establishing rules of communication, creating a list of resources that clients can access, and more. Click here for more details and more tips.