Client Gateway
LAA is focused on enhancing access to justice for Albertans. Recognizing that not everyone can get in touch with us through the Contact Centre, LAA has found a solution that helps address this issue. The Client Gateway is a secure online portal that allows lawyers, LAA partners, and stakeholders to help clients facing criminal charges by filling out an online form in just a few minutes. The result is reduced client delays and a better experience overall.
Quick Facts:
- Client Gateway is a secure online form that lawyers at court can use to help Albertans facing criminal charges apply for legal aid coverage.
- With Client Gateway, Albertans only have to explain their new charges once.
- Client Gateway is available through Legal Aid Duty Counsel lawyers at court.