Legal Aid Alberta Glossary for Roster Lawyers
A
Administrative Policies
A series of policies established as tools to translate the high-level expectations found in our Governance Agreement, Rules, and Tariff into specific practices. Policies cover:
- service eligibility
- financial eligibility
- fees and payment
- eligibility decision review and appeal
- case management for certificate-based matters
- roster management
- case management for high-cost cases
Appeals Committee
Audit
Authorization Request
The process used to request additional hours or tariff items beyond the scope of a certificate as issued. These requests must be submitted in advance of undertaking the corresponding work. Guidelines on requesting extra tariff items and special disbursements can be found in Lawyer Portal and on the Support and Resources page for roster lawyers.
C
Certificate
The document issued by Legal Aid Alberta to a lawyer, authorizing them to act on behalf of a client.
See also introduction to certificates and certificate definitions.
Certificate and Tariff Officer (CTO)
Front line worker for Legal Aid Alberta responsible for assisting lawyers with certificates and invoicing.
Certificate inclusions
All approved extensions, amendments, extra tariff items and special disbursements.
Change of Counsel
A change of counsel on a certificate can be requested by either the client or the lawyer for a number of reasons including breakdown of client-solicitor relationship and conflict issues. Legal Aid Alberta streamlined internal processes to reduce delays in processing the change of counsel request, if approved. Legal Aid Alberta strives to maintain mutual respect between our roster lawyers and clients and will work with both the lawyer and the client where possible to resolve the issue.
Choice of Counsel
An initiative that allows clients to indicate their choice of counsel within a court district, with Alberta or across Canada (depending on the seriousness of their charges). This allows clients in rural areas, for example, to have access to the same breadth of experience as those in larger centres.
Criminal Trial Group
D
Duty Counsel Crown Disclosure
A joint effort by Legal Aid Alberta and the Crown to ensure that Duty Counsel lawyers now have full access to Crown disclosure much earlier than before. This helps us represent our clients more effectively and, when appropriate, to refer them to services that best match their needs.
Duty Counsel Day
A national day of recognition to raise awareness about duty counsel lawyers whose work ensures that everyone is equal before the law, not just those who can afford a lawyer.
E
Early Appearance Assistance
F
Family law assessment
A Legal Aid Alberta team that reviews all family matters for merit and determines the appropriate number of hours to issue for each family certificate. The team can provide brief legal advice to help clients know what to expect. They are also empowered to provide referrals to Business Resolution Services (formerly RCAS) when that is the best service for a client’s needs.
Filing fees
Final account submissions
Financial Eligibility Guidelines
G
Governance Agreement
An agreement between the Minister of Justice, the Legal Aid Society of Alberta, and the Law Society of Alberta to provide essential and high-quality legal services for disadvantaged and low-income Albertans, and other persons specified in the Agreement, to ensure meaningful access to legal rights and the protection of the law.
I
Interactive Voice Response (IVR)
Interim invoicing
A requirement by Legal Aid Alberta that roster lawyers submit an invoice on a file every year rather than wait until a matter is resolved, which can sometimes take years. This process helps LAA budget and offers clients more transparency on what they owe.
J
JP Bail
A Legal Aid Alberta team of bail hearing lawyers that provide a number of services, including:
- Duty Counsel services to clients in custody via phone, CCTV or in person;
- Preliminary legal advice and information;
- Represents clients at Justice of the Peace hearings, including conducting contested and consent release hearings and possible resolution and/or resolution planning;
- Refers clients to community resources or other recommended programs; and
- Attends the Alberta Court of Justice as required to perform the duties of a Criminal Duty Counsel.
L
Lawyer Portal
A secure online tool that serves as a central point of communication on certificate matters between lawyers and Legal Aid Alberta. Certificate offers, invoicing, account management and other transactions can be performed in Lawyer Portal. User guides and videos are also available after logging into the portal.
Lawyer panels
O
Out of Custody Triage
The opportunity for clients who have been charged but not remanded to speak with a Duty Counsel lawyer in advance of their first appearance. Our lawyers can request disclosure from the Crown, help the client resolve their legal matter out of court where appropriate, or refer clients to services including full representation.
R
Roster Agreement
S
Shiftboard
T
Tariff
Timesheets
Time records must be kept for all steps that are billable on an hourly basis and must reflect the actual time spent by Counsel. Lawyers are required to upload detailed timesheets into Lawyer Portal.
Transfer of certificate
A process by which a roster lawyer who is unable to continue with a certificate can transfer it to another lawyer within the same firm and primary court location. The consent of the client is required, and no invoicing can have been submitted. If any of these points are not met, the Change of Counsel process must be followed instead.